Live Call Answering
English and Spanish support from a real person during business hours.
HABLAMOS ESPAÑOL
Bilingual Answering Service
Never miss a call. Never miss an opportunity.
English and Spanish live call answering during your business hours—without the cost of hiring an in-house receptionist.
Live answeringAppointment settingLead intakeDedicated number
EN + ESOne team. Two languages.
Call answered liveRepresenting your business
English + Spanish
Live Answering
Appointment Setting
Dedicated Phone Number
What is it?
Your front desk, without the front desk.
LingoDocs provides a bilingual live answering service designed to act as an extension of your business. Our team answers during your business hours, provides information about your services, captures messages, sets appointments, and routes calls according to your preferences.
We learn your business, your FAQs, and your preferred call flow—then give every caller a consistent experience that feels like your brand.
You tell us how you want your calls handled. We make sure your callers get that experience.
What we handle
Every call has a next step.
From a simple message to a qualified lead or confirmed appointment, we follow the process you define.
Dedicated Number
A business phone number dedicated to your answering service.
Message Intake
We collect and deliver the information you need from every caller.
Call Screening
We identify the reason for each call and follow your handling instructions.
Appointment Setting
We schedule through your existing calendar or booking system.
Lead Intake
Capture the details your team needs to follow up with potential customers.
Custom Call Handling
Your services, FAQs, tone, and preferred call flow guide every response.
Call Reporting
Stay informed about calls, messages, appointments, and activity.
Proposal 2 · Branded experience
Answer every call—and let customers book anytime.
Add a branded app and booking system to your answering service. Your customers get a polished way to schedule, pay, receive reminders, and return.
Branded mobile appBooking pageUnlimited appointmentsOnline paymentsSMS & email remindersEmail confirmationsRecurring appointmentsTwo-way calendar syncGoogle reviewsCustom notifications
Your BusinessBook online
Welcome backChoose your appointment
September 2026‹ ›
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Available times
9:00 AM11:30 AM2:00 PM
Simple monthly pricing
Choose how customers connect with you.
Bilingual Answering ServiceLive English and Spanish answering during your business hours.
Core serviceSMALL
$450 / month
Up to 100 calls · 400 minutes
- English & Spanish answering
- Dedicated phone number
- Messages and call screening
- Appointment and lead intake
MOST POPULAR
MEDIUM
$650 / month
Up to 200 calls · 700 minutes
- English & Spanish answering
- Dedicated phone number
- Messages and call screening
- Appointment and lead intake
LARGE
$850 / month
Up to 300 calls · 1,000 minutes
- English & Spanish answering
- Dedicated phone number
- Messages and call screening
- Appointment and lead intake
Answering Service + Branded AppEverything in the answering service, plus your branded booking system.
Complete experienceSMALL
$550 / month
100 calls · 400 minutes
- Full answering service
- Branded app and booking page
- Payments and reminders
- Unlimited appointments
MOST POPULAR
MEDIUM
$750 / month
200 calls · 700 minutes
- Full answering service
- Branded app and booking page
- Payments and reminders
- Unlimited appointments
LARGE
$950 / month
200 calls · 700 minutes
- Full answering service
- Branded app and booking page
- Payments and reminders
- Unlimited appointments
Pricing is based on monthly call volume.
Compare options
One answering team. Two ways to grow.
Start with professional call handling or add a complete branded booking experience.
| Service | Answering Service | Answering + Branded App |
|---|---|---|
| Live English/Spanish Answering | ✓ | ✓ |
| Dedicated Phone Number | ✓ | ✓ |
| Message Intake | ✓ | ✓ |
| Call Screening | ✓ | ✓ |
| Lead Intake | ✓ | ✓ |
| Appointment Setting | ✓ | ✓ |
| Custom Call Handling | ✓ | ✓ |
| Call Reporting | ✓ | ✓ |
| Branded Booking Page | — | ✓ |
| Branded Mobile App | — | ✓ |
| Online Payments | — | ✓ |
| SMS & Email Reminders | — | ✓ |
| Recurring Appointments | — | ✓ |
| Two-Way Calendar Sync | — | ✓ |
| Google Reviews | — | ✓ |
| Custom Notifications | — | ✓ |
When you miss a call, your competition gets the opportunity.
Give your customers a professional experience from the moment they call. Let LingoDocs answer for you.
Get started todayA better first impression on every call
- Bilingual answering
- Appointment setting
- Message intake
- Call screening
- Lead capture
- Custom call flow
FAQ
Questions, answered.
Do you answer in English and Spanish?
Yes. Our answering service is designed to support both English- and Spanish-speaking callers.
Do we get a dedicated phone number?
Yes. Your service includes a dedicated business phone number.
Can you schedule appointments?
Yes. Our team can schedule appointments according to your availability and instructions.
Can you screen calls?
Yes. We can follow your instructions to determine how different types of calls should be handled.
Do you take messages?
Yes. We collect the information you specify and deliver messages according to your preferred process.
Can callers make payments?
Your booking platform can support online payments, depending on the configuration and payment integration selected.
Do you offer after-hours answering?
The service is available during business hours only, from 9:00 AM to 5:00 PM.