SHARED
- Hours 40 hrs/wk
- Dedicated Shared
- U.S. Phone Included
- Support Included
- Workstation Included
Delegate the repetitive work that fills your day to a trained, bilingual assistant who becomes part of your team.
Choose a category to see the day-to-day work your assistant can own.
Mix responsibilities around your current workload, industry, and goals.
Your assistant is backed by a professional environment, practical onboarding, and people who understand bilingual communication.
English and Spanish support when it matters.
Skilled people from varied professional fields.
Calling capabilities aligned to your plan.
Onboarding plus support as needs evolve.
Pick the support level that fits.
Share tasks, tools, and priorities.
We identify a strong fit.
Review your dedicated assistant.
Get more done every week.
Not sure? Start a conversation and we’ll help you choose.
Every bilingual English/Spanish assistant is skilled in administrative support and can support your needs, tasks, and projects remotely. They work to learn your business, clients, and preferences so they can become a trusted long-term extension of your team.
Assistants are carefully screened and work under a non-disclosure agreement. LingoDocs uses secure systems and office practices designed to protect files, documents, emails, contacts, and other confidential information.
No hidden costs. The monthly fee covers day-to-day support such as scanning, emailing, and data entry. Applicable part-time and full-time packages also include unlimited calls throughout the U.S. and Canada.
Yes. Your dedicated assistant works from a fully equipped professional workstation.
LingoDocs will do its best to arrange your assistant’s workload so they can be available for you. Availability is confirmed case by case.
Your Customer Success Manager will notify you. You can pause service until hours restart or choose to upgrade your plan.
Your assistant can suggest tasks to hand off, and the customer relations team can help you identify additional opportunities for support.
LingoDocs focuses on progress, with daily reports of completed and pending activities. Weekly time reports are also available for hourly plans upon request.
Dedicated virtual assistants have university studies and backgrounds that can include marketing, finance, business, public relations, programming, design, and more.
Yes. LingoDocs can send mini-bios for review, and you may interview your prospective assistant before getting started.
Yes. Calls are included.
Your assistant can adapt to your preferred method of communication, including phone, email, Skype, WhatsApp, and other tools.
During onboarding, you can specify the skills you need so LingoDocs can find a strong match. Assistants have neutral English accents and varied backgrounds in areas such as sales, marketing, and social media.
Yes. Each client is assigned one hand-picked bilingual English/Spanish assistant. If your assistant is unavailable, a supervisor is available to help.
Yes. The team is familiar with U.S. business culture, and many assistants have studied or lived in the United States.
Applicants undergo an extensive background check before hiring, and LingoDocs applies strict confidentiality practices for client work.
Phone systems use VOIP, supported by strong internet connectivity to help maintain call quality.
Yes. The office has three dedicated internet connections and four backups.
A Full-Time Assistant is one dedicated person. A Full-Time Support Team provides equivalent full-time capacity with a team captain who coordinates work, distributes tasks, and helps keep deadlines on track.
Your team captain, your main point of contact, can be reached by phone, email, Skype, WhatsApp, or another communication method you prefer.